Returns & Exchanges
At Baseball & Softball, we want to ensure you have the right gear for the diamond, which is why we offer a 30-day return policy on all unused equipment and apparel. Items must be in their original packaging with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.
- 3.Pack and Ship
Securely pack your bats, gloves, or cleats in their original boxes and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the gear for quality assurance, your refund or exchange will be processed within 5-7 business days.